Client Experiences

*verified reviews from Google and Facebook

Many thanks to Dr Trupia for providing expertise, dignity, and understanding during the loss of my 16 year old cat, Alto. I’m so glad you were the provider of this service. Much appreciated. Thanks to Kelly, as well.

~Dale Boe, Lemont

Dr. Trupia provided an excellent experience helping my Max cross the rainbow bridge! Thank you!

~The Davis Family

I cannot say enough about Dr Trupia, she made the whole experience so much better than I expected. My beautiful Izzy Bear left in no pain, in her own bed while I held her and told her how much I love her.

I would recommend Faithful Friends Home Vet to anyone who has to make the hard choice to let a cherished pet go. From the first call Kelly was a sweetheart, so much compassion and care and Dr Trupia thank you from the bottom of my heart.

~The Rapsky Family

Dr. Melissa came to our home to help send our baby Zoey to heaven. I was so impressed with the responsiveness I received from my inquiry. The compassion and care she showed our family helped tremendously with the hardest day imaginable. We cannot thank you enough for being so kind and helping us through the process. You helped make a difficult day seem so peaceful and beautiful. My daughters all said that it helped them feel more at ease as well. From the bottom of our hearts thank you.

~The Miller Family

Under Dr. Melissa's guidance, our beloved cat passed to the other side smoothly and peacefully, in her cherished sunlight and on her favorite sleeping perch. On this very difficult day, Dr. Melissa's compassion and support meant the world to my husband and I.

~Heidi C.

Dr. Melissa made one of the saddest days of our lives as comfortable as possible. She has a gift and we were so glad she was there with us when our sweet Lexi passed.
She made us feel like we were doing the right thing which is always hard to accept. She is very compassionate and professional. The flowers she brought for Lexi were so sweet. We will never forget her kindness that day.

~Shannon C.

Dr. Melissa was able to come to our home within 24 hours of my call to her office. My sweet Lucy girl was all there mentally, but her poor body was failing her. Dr. Melissa made her passing as calm and comfortable as it could be for Lucy. She was calm, compassionate, and never rushed us. She explained every step of every process. It’s not a position any pet lover wants to be in, but we are grateful faithful friends was there to help my sweet love on.

~The Kelly Family

Faithful friends made our beloved Deli-girls experience of getting her angel wings so peaceful. We were extremely sad and Dr. Trupia was so kind, understanding, flexible and gentle, explaining the process to us and allowing us to have our moments. I could not have imagined a more pleasant experience. Thank you Dr.Trupia and staff.

~The Pedersen Family

Cannot recommend faithful friends more. I sent an email on Sunday about my cat who has been sick, requesting an appointment for Friday for in home euthanasia. They called me Monday morning with availability. After talking over my cats condition, we decided Friday was too long to wait. Dr Melissa came the same day a few hours later. The entire process was filled with love and care. Even the paperwork and payment side was professional and sensitive during such a hard time. Dr Melissa came to my house and explained the whole process with care. Her demeanor is loving with such peaceful energy. She made me feel at ease through each step of the process, giving me time with my cat in between to be alone together. I cannot thank her and her team more for helping me navigate this extremely difficult process. I am so thankful for their guidance, professionalism and love.

~Dina K, Aurora

If I could give Dr. Trupia and Kelly 100 stars, I would. Their compassionate care extended to my elderly aunts and their beloved dog, as well as to me as I helped make long distance arrangements for my aunts to put their "girl' to sleep. Dr. Trupia and Kelly were both so responsive to my phone calls, emails, and texts to be sure that I had all the information I needed to help my aunts feel comfortable with their difficult decision. Both Dr. Trupia and Kelly followed up with me to let me know how the visit had gone. I am so grateful to Dr. Trupia and her wonderful staff!

~Leslie B.

It is hard to put into words what Dr. Melissa has done for Cooper and our family as well. Dr. Melissa guided us through the difficult decision we needed to make for Cooper. Her guidance helped us see what we needed to see and understand what was best for Cooper. Dr. Melissa was so compassionate and caring, she answered my texts at all times and never made me feel like I was bothering her. I highly recommend Faithful Friends! Thank you once again to Dr.Melissa for being so supportive. We consider you a friend.

~McDermott-Mace Family

We used Faithful Friends Home Vet this week because our 13 1/2 year old dog Moose was at the end of his life’s journey. Although it was painful to see him leave us, we could not imagine a more compassionate doctor to help ease his suffering. He did not leave us on a cold stainless steel table in the vet’s office but in His yard where He chased squirrels, dug holes and rolled in the grass. Thank you Dr. Trupia.

~The Gee Family

Compassionate yet professional. I'll always be grateful that she fit us in on an emergency basis. Everything went as well as a horrible, awful day like this could. Thank you, Dr. Trupia.

~The Steinbach Family

Dr. Trupia was phenomenal when it came time for us to make the incredibly difficult decision to put our dog Buster down. She was kind and compassionate and explained everything thoroughly. She treated him with so much dignity and kindness. We were able to be right there as Buster transitioned to the Rainbow Bridge. My family is forever thankful to Dr. Trupia for making the end of his life so very peaceful. ❤

~The Woods Family

I cannot say enough good things about our experience going through faithful friends home vet. They provided a safe and extremely comfortable passing for our senior pitbull who had cancer. Dr. Melissa is so compassionate and loving.

~The Villa Family

I would highly recommend Dr. Melissa! She was so compassionate, listened to us and did not rush us. She gave us time alone with Oscar. She wrapped him up so cozy and lovingly in a basket. We were able to carry him to her car and take the time we needed to say goodbye. I truly believe she felt sad for our loss and felt how much Oscar meant to us. I'm so glad we went with a home euthanasia Although a sad time, it was also a beautiful and peaceful time. Thanks also to Kelly and Arlene who made the seamless arrangements for Dr. Melissa to come to our home.

~Monica K.

I highly recommend Faithful Friends Home Vet. We recently had to say goodbye to our loving pug. Faithful Friends Home Vet was highly compassionate and caring throughout the process. Saying goodbye in our home made the experience peaceful and calming and Faithful Friends was very supportive.

~Fran W., Naperville

I cannot say enough good things about Faithful Friends. From the initial conversation with Arlene, do the actual visit with Dr. Melissa, they put me at ease and we absolutely wonderful with our Lily in her final moments. Eternally thankful.

~Renee H., Naperville

Dr. Trupia was perfect. Very compassionate and professional and truly understands how hard this is. Accommodated a very late request. So glad we went with Faithful Friends and not with our regular vet.

~The Lilly Family

Dr Trupia was wonderful. She was so kind and respectful throughout the whole process. We so appreciate this service that allowed us to say goodbye to our dog in the comfort of our home.

~The Lieberman Family

Dr. Melissa responded quickly via text and was accommodating when our plans changed. Upon arrival, she was kind and informative. Time was allowed for privacy. We felt very comfortable having Faithful Friends in our home and helping us with a difficult process.

~The Doll Family

We used Faithful friends on March first 2023, when our beloved Callie was at stage 4 kidney failure. The experience was the one part of that time that brought me peace. Dr. Melissa Trupia, DVM was so compassionate so caring with Callie and explained everything, she gave us as much time alone as we needed. I’m still at loss without Callie, but I can’t thank Faithful friends enough for doing what they do with such skill and tenderness. Thank you.

~The Winter Family

Dr Melissa was absolutely phenomenal! This is such a heart wrenching thing and she made it comfortable, calm and respectful for us and our fur baby I would recommend Faithful Friends to everyone who has a pet they love. We all wish we could keep them forever and Faithful Friends makes this the best it could ever be.

~VanGelderen Family

A sad experience made so much better because of Faithful Friends. The kindness shown to me and to my pet made everything go smoothly and my boy had a peaceful journey

~The Hamilton Family

This past Friday, we "lost" our Penni Rose. A sad day indeed, but it was made so honorable and comforting because the service that Dr. Melissa provided. She was incredibly kind, helpful, patient and understanding in honoring our Penni. Also, we were never rushed in taking all the time our family needed in saying goodbye. My family and I whole-heartedly recommend Dr Melissa (of Faithful Friends Home Vet / Naperville) for all facets of this incredible service. Well done, indeed!

~The Eisel Family

There are not enough words to eloquently describe how beautiful, empathetic, and kind-hearted Dr. Melissa was. We had to put our lovebug of 15 years to sleep and my family could not have asked for a more graceful service. Dr. Melissa was guiding us every step of the way with such kindness that it was just beautiful to experience this difficult time in a way that put our hearts at ease in the end. She left her doors open if we wanted to talk to her, or if we had further questions. She'd even sent a letter to tell us there was a donation in our pup's name along with a handwritten letter. We had actually gotten our pup from the same rescue that the donation went to, coincidentally but even a further way to lift our spirits. I can't say enough how beautiful this was and I wish the best for Dr. Melissa because she deserves the world. Her heart and demeanor exude passion for what she does with regard to helping families do the best they can for their beloved fur babies. Thank you, so very very much.

~Aubrey P.

Dr. Trupia was the most genuine and compassionate vet I could’ve ever asked to help me through the euthanasia process. I arranged everything through text which was a huge help because I could not talk due to the amount of crying involved in this whole process. Her assistant Jenica was very helpful and straightforward with pricing and details which was very helpful. My dog was aggressive and I appreciated that she had procedures in place to allow us to safely put him down and that she didn’t judge us or our situation. She was so kind and understanding, I’ll always have a deep appreciation for this vet service, they helped us give our dog the best departure we could’ve possibly given him.

~The Lopez Family

Wonderful, caring service, was able to get an appointment next day (it was fairly urgent), and Dr. Melissa made an extremely difficult time more manageable. Absolutely would recommend her to anyone to help make the passing of a pet more peaceful.

~Kimberly T.

I can not say enough good things about FFHV. Such a kind, respectful and well thought out end of life procedure. We are appreciative of Dr. Trupia's hardwork and compassion. THANK YOU❤️🐾

~Kathleen R.

Kelly, Arlene, and Dr. Melissa are wonderful, kind, and compassionate people. I highly recommend their services. Putting down a pet is never easy. I appreciate their professionalism and all that they did to make me and my cat feel at ease. My cat was a shy, timid boy and he didn’t run from Dr. Melissa like he did with everyone else. She has a very calm presence. You can tell she’s a real animal lover. I really couldn’t have asked for a better passing for my old boy. If you’re on the fence about whether to use their services or not, just do it. You won’t regret giving your pet the most peaceful passing you can give them.

~Hebner Family

Dr. Melissa was very caring and empathetic. She made our dog and family very comfortable . She gave us plenty of time to say goodbye.

~Jason S.

We are so grateful to Dr. Melissa + her team for making a difficult situation and tough time as seamless as possible. We were able to move up our scheduled time by days as we felt our guy couldn’t hang on much longer and they were willing to come to us on the week, days earlier than scheduled. Dr. Melissa had great compassion with us and our dog and we can’t thank you enough for that and the option of having him comfortably pass in our home.

~DeJule-Meyer Family

Faithful Friends made everything easier and so peaceful, right from my initial phone call to them. Our whole family appreciated their compassion and care. The doctor truly made it as easy as it could have possibly been for us and especially our sweet Holly. Would definitely recommend Faithful Friends and we will always be grateful to them.

~McDonald Family

Dr. Trupia at Faithful Friends was a God send during a difficult time. She was compassionate, caring and reassuring about the difficult decision we had to make, saying goodbye to our beloved 14 1/2 year old lab Max. Who will forever live in our hearts.
I highly recommend Faithful Friends if you find yourself and your beloved pet in the same circumstances.
Dr. Trupia made our painful decision a lot easier to bear.♥️

~Lanigan Family

Dr. Melissa was so compassionate, professional, and wonderful as she came into our home to bring peace to our Hazel. Saying goodbye to your faithful and loving pet is never easy, but Melissa was truly the angel that made a difficult time as beautiful, dignifying, and honoring as it could have been. Thank you!

~Pointner Family

Dr. Melissa was so kind and gentle. As I hold this memory of the last moment with my little dog, this was the most kind and compassionate experience I have had.

~The Stephen Family

Faithful Friends Home Vet were absolutely incredible. Dr. Trupia was responsive, caring, and compassionate. They provided ample before and after care for us. Most other vets we spoke with didn't even want to approach the conversation of palliative care and/or euthanasia. Other's didn't even return our calls. I'm so grateful for Faithful Friends and what they do. I cannot recommend them enough!

~Eichler Family

To our family, Dr. Trupia is an angel sent to us at the last minute as we helped our precious dog Leo transition from pain to peace. We will forever be grateful for her compassion, kindness and responsiveness. Dr. Trupia helped not only Leo, she helped us as a family by giving us time to say goodbye at our own pace. We feel blessed to have been helped by such a wonderful practitioner and person.

~Grode Family

We wanted to thank Faithful Friends for everything they did. Never having to go through something like this we were terrified. But from the first text within minutes of reaching out (on a Sunday) all the way to the follow up after everything, could not have been done better. We truly appreciate the kind words and guidance and time you provided. It gave us such peace to be with him and knowing exactly what was happening. Even though this was one of our hardest days I truly feel it would not have been this good with anyone else. We thank you so very much!

~Robyn H.

Dr. Melissa came to our home to assist our dear Sophie cross the Rainbow Bridge. Sophie was in her favorite spot with peaceful music playing. Dr. Melissa gave us comfort during a heartbreaking time. She is kind, compassionate, and professional. She gave us time to say our good-byes and cared for Sophie in the most gentle manner. We would highly recommend her services for anyone's beloved pet.

~Nagelbach Family